Privacy Policy
Last updated: February 18, 2026
Your privacy matters to us. This Privacy Policy describes how TwitterSnap collects, uses, and protects your personal information when you use our platform and services.
1. Introduction
TwitterSnap ("we," "our," or "us") is committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and your rights regarding that data. By using the TwitterSnap platform, API, or any related services, you agree to the practices described in this policy.
2. Information We Collect
Account Information
When you create an account, we collect your first name, last name, and email address. If you register via a third-party provider, we may receive basic profile information from that provider.
Payment Information
Payment transactions are processed by a third-party payment processor (e.g., Stripe). We do not store your full credit card details. We may retain transaction records including purchase amounts, dates, and the last four digits of your card for billing and support purposes.
Usage Data
We automatically collect information about how you use the Service, including API calls made, tweet URLs submitted, screenshot generation history, browser type, IP address, device identifiers, and timestamps.
Cookies and Tracking
We use cookies and similar technologies to maintain your session, remember preferences, and analyze usage patterns. You may disable cookies in your browser settings, but some features of the Service may not function correctly.
3. How We Use Your Information
We use the information we collect to: (a) provide, maintain, and improve the Service; (b) process payments and manage your account; (c) send transactional emails such as receipts and account notifications; (d) respond to support requests; (e) detect and prevent fraud or abuse; (f) comply with legal obligations; and (g) analyze usage trends to improve product features.
4. Sharing of Information
We do not sell your personal information. We may share your data with: (a) trusted service providers who assist in operating the Service (e.g., payment processors, cloud hosting providers, email delivery services), subject to confidentiality obligations; (b) law enforcement or government bodies when required by applicable law; (c) a successor entity in the event of a merger, acquisition, or sale of assets, subject to standard confidentiality protections.
5. Data Retention
We retain your account information for as long as your account is active. You may request deletion of your account and associated data at any time by contacting us at privacy@twittersnap.com. We may retain certain information as required by law or for legitimate business purposes such as fraud prevention and financial record-keeping.
6. Security
We implement industry-standard security measures including encryption in transit (TLS), secure credential storage, and access controls to protect your personal information. However, no method of transmission over the internet is 100% secure. We encourage you to use a strong, unique password for your account.
7. Third-Party Services
The Service may contain links to or integrations with third-party services. This Privacy Policy does not apply to those services, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party services you use in connection with TwitterSnap.
8. Children's Privacy
TwitterSnap is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will promptly delete it.
9. Your Rights
Depending on your jurisdiction, you may have the right to: (a) access the personal information we hold about you; (b) correct inaccurate information; (c) request deletion of your data; (d) object to or restrict certain processing; (e) receive a portable copy of your data; (f) withdraw consent where processing is based on consent. To exercise any of these rights, contact us at privacy@twittersnap.com.
10. International Transfers
TwitterSnap is based in the United States. If you access the Service from outside the United States, your information may be transferred to and processed in the US, which may have different data protection laws than your country. By using the Service, you consent to this transfer.
11. Changes to This Policy
We may update this Privacy Policy from time to time. When we make material changes, we will notify you by updating the date at the top of this page or by sending an email to the address associated with your account. Your continued use of the Service after the changes take effect constitutes your acceptance of the updated policy.
12. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at privacy@twittersnap.com.